A. Information We Collect:
When you visit our website or interact with our services, we may collect the following types of information:
- Personal Information: We may collect personal information such as your name, email address, phone number, and other relevant details when you voluntarily provide them to us through contact forms or other means.
- Contact information (such as email address, phone number, and mailing address)
- Demographic information
- Property preferences and requirements
- Financial information (such as credit card details for payment purposes)
- IP address and device information
- Cookies and usage data
ii. Usage Information: We gather non-personal information automatically as you navigate through our website. This may include your IP address, browser type, operating system, device information, and browsing patterns.
B. Use of Information:
We use the collected information for the following purposes:
i. Providing Services: We may use your personal information to respond to your inquiries, provide requested services, and communicate with you regarding property listings, updates, or other relevant information.
ii. Website Improvement: We analyze usage information to improve our website, optimize user experience, and ensure its security.
iii. Marketing and Communications: With your consent, we may send you promotional materials, newsletters, or other communications related to our services. You can opt out of these communications at any time.
- To provide and personalize our services to you
- To respond to your inquiries and communicate with you
- To process payments and complete transactions
- To send you marketing and promotional materials (with your consent)
- To improve our website and services
- To comply with legal obligations
C. Data Sharing:
We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information with the following entities for specific purposes:
i. Service Providers: We may engage trusted third-party service providers who assist us in operating our website or delivering services. These providers only have access to your information to perform their tasks on our behalf and are obligated to keep it confidential.
ii. Legal Compliance: We may disclose your information if required by law, court order, or government regulation, or when we believe it is necessary to protect our rights, safety, or property.
D. Data Security:
We implement appropriate technical and organizational measures to safeguard the information we collect. While we strive to protect your personal information, please note that no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but will make reasonable efforts to protect your data.
E. Data Retention:
F. Third-Party Links:
- Children’s Privacy:
Our website is not directed towards individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us, and we will promptly delete it.
User Rights Regarding Personal Information: You have certain rights regarding your personal information, including:
- The right to access, update, or delete your personal information
- The right to withdraw consent for specific processing activities
- The right to object to the processing of your personal information
- The right to restrict the processing of your personal information
- The right to data portability
i. Contact Us:
- Data Security Measures: We implement appropriate security measures to protect the personal information we collect and store. These measures include encryption, secure storage, access controls, and regular monitoring of our systems. However, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
- Third-Party Data Sharing: We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our website and providing services to you (e.g., payment processors, IT support). We ensure that these third parties maintain the confidentiality and security of your personal information.
To exercise these rights or make any privacy-related inquiries, please contact us using the information provided below.
Data Protection Policy
- Data Collection and Storage Procedures Unique Homes is committed to collecting and storing personal data responsibly and securely. We will only collect relevant and necessary data required for legitimate business purposes. The data collection methods will be fair, transparent, and compliant with applicable data protection laws. Personal data will be obtained directly from individuals or trusted and lawful sources.
- Data Processing Purposes and Legal Basis Unique Homes will process personal data for specified and legitimate purposes. These purposes may include, but are not limited to:
- Providing real estate services to clients
- Marketing and promoting properties
- Communicating with clients, employees, and business partners
- Conducting market research and analytics
Our legal basis for processing personal data will primarily be the consent of the data subjects. In certain cases, we may also process data based on contractual obligations or legitimate interests, as permitted by law.
- User Consent and Withdrawal Procedures Before collecting and processing personal data, Unique Homes will obtain explicit and informed consent from the data subjects. Consent will be sought through unambiguous means, providing individuals with the necessary information regarding the processing activities. Data subjects have the right to withdraw their consent at any time. Unique Homes will provide easily accessible procedures for individuals to withdraw their consent, and their data will be promptly removed from further processing, subject to any legal obligations or legitimate interests.
- Data Retention and Deletion Policies Personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. Once the retention period expires, data will be securely deleted or anonymized to ensure compliance with data protection principles.
- Data Transfer and International Data Flows Unique Homes may transfer personal data to third parties or business partners within or outside Kenya, subject to appropriate safeguards and legal requirements. Adequate data protection measures, such as standard contractual clauses or other legally approved mechanisms, will be implemented to ensure the security and privacy of transferred data.
- Data Subject Rights and How to Exercise Them Unique Homes recognizes and respects the rights of data subjects and will facilitate the exercise of these rights. Data subjects have the following rights:
- Right to access their data
- Right to rectify inaccurate or incomplete data
- Right to erasure of personal data (“right to be forgotten”)
- Right to restrict or object to the processing of personal data
- Right to data portability
- Right to complain to a supervisory authority
To exercise these rights, data subjects can contact Unique Homes through the designated contact information provided in our Privacy Notice or on our website.
- Compliance with Data Protection Laws and Regulations Unique Homes is committed to complying with all applicable data protection laws and regulations, including but not limited to the Kenya Data Protection Act and the General Data Protection Regulation (GDPR). We will regularly review and update our data protection practices to ensure ongoing compliance and protection of personal data. Any concerns or questions regarding data protection or this policy can be directed to our designated Data Protection Officer.
By implementing this Data Protection Policy, Unique Homes aim to safeguard the privacy and security of personal data while conducting its real estate operations in full compliance with relevant data protection laws and regulations.
- Property Information Accuracy Disclaimer: Unique Homes Real Estate Agency strives to provide accurate and up-to-date information regarding properties listed on our platform. However, we cannot guarantee the accuracy, completeness, or reliability of the information provided. Prospective buyers or tenants are encouraged to verify all property details, including but not limited to pricing, dimensions, amenities, and availability, through independent sources before making any decisions.
- Liability Disclaimer for Property Transactions: Unique Homes Real Estate Agency acts as a facilitator between buyers, sellers, landlords, and tenants. While we make reasonable efforts to ensure smooth and secure property transactions, we cannot be held liable for any damages, losses, disputes, or inconveniences arising from such transactions. It is the responsibility of the involved parties to conduct their due diligence, including legal and financial assessments, before entering into any property agreements.
- Third-Party Content Disclaimer: Unique Homes Real Estate Agency may feature content, including property listings, provided by third parties, such as property owners, developers, or other agents. We do not endorse or guarantee the accuracy, reliability, or legality of such content. Users are advised to independently verify the information provided and exercise their judgment and discretion when interacting with third-party content.
- Financial and Legal Advice Disclaimer: Unique Homes Real Estate Agency provides general information about real estate matters, including market trends, investment potential, and legal regulations. However, we do not offer financial or legal advice. Users should consult with qualified professionals, such as financial advisors or legal experts, for specific advice related to their circumstances before making any financial or legal decisions.
- External Links Disclaimer: Unique Homes Real Estate Agency may provide links to external websites or resources for users’ convenience. However, we do not endorse, control, or guarantee the content, accuracy, or availability of such external links. Users are encouraged to review the terms and privacy policies of any third-party websites they visit through our platform.
- Fair Housing and Non-Discrimination Statement: Unique Homes Real Estate Agency adheres to the principles of fair housing and prohibits any form of discrimination based on race, color, religion, sex, national origin, familial status, disability, or any other protected characteristic. We are committed to providing equal opportunity in housing and ensuring that all individuals are treated fairly and respectfully throughout the property search and transaction process.
- Limitations on Agency Representation and Guarantees: Unique Homes Real Estate Agency represents the interests of its clients to the best of its abilities, but we cannot guarantee specific outcomes or results. We may represent multiple clients with conflicting interests, and therefore, cannot provide exclusive representation. Clients are advised to review and understand the terms of their agency agreements to determine the extent of the agency’s representation and any associated limitations.
By using Unique Homes Real Estate Agency’s services and platform, users acknowledge and agree to the disclaimers and statements outlined above. These policies are subject to change without prior notice, and it is the users’ responsibility to review the most recent version of the policies.
Contact Information for Privacy-Related Inquiries:
Phone: +254 703 966 556
Mailing Address: Unique Homes Kenya, P.O. Box XXXX, Nairobi, Kenya
Please allow a reasonable time for us to respond to your inquiries.